Terms of Use

Course Creator Terms

Subscription Options

• Course Creators can subscribe on a Monthly or Annual basis.
• Interactive System usage and Private Enrollments are billed monthly on the 1st of each month, regardless of subscription billing cycle.

Renewals

• All subscriptions renew automatically at the end of the term.
• Saved payment methods will be used unless cancelled before the renewal date.

Cancellation

• Course Creators can cancel at any time in their account settings.
• Access remains until the end of the billing period.

Refunds

Platform Fee Refunds

• Platform fees for course purchases will be refunded if the Course Creator refunds a student within 30 days of purchase.

Subscription Refunds

• Refunds are available if no system usage has been accrued, no courses have been published, and it has not been more than 3 months (for annual subscriptions).

Marketing and Communications

• By using our services, you agree to receive marketing communications from CourseStack about new features, promotions, and updates. You may opt out of marketing communications at any time.
• You will continue to receive transactional communications related to your account, service updates, and platform functionality, which cannot be opted out of as they're essential to providing our services.

Student Terms

Access to Courses

• Students retain access to courses for the duration of the purchased access period, or as long as they maintain an active subscription in the case of subscription based courses.
• Access to courses may be revoked by the course creator at any time.
• Access to courses will be lost if the Course Creator cancels their subscription to CourseStack services.

Contact from Course Creators

• By enrolling in a course, the student agrees to be contacted by the Course Creator for course-related updates.
• Students also agree to receive promotional notifications from the Course Creator about new content, unless they opt out.

Refunds

• Students may request refunds directly from the Course Creator. Refunds are subject to the author's refund policy or up to 14 days if no policy is specified.